We are very concerned about the protection of online privacy for all our web site visitors. Although we track the total number of visitors to our site to allow us to update and improve our site, no personally identifiable information is extracted in this process.
We only collect personally identifiable data, such as names, addresses and e-mail when the visitor submits an order.
We will only use e-mail once you have submitted an order to:
- Confirm the Order
- Contact you if there is a problem or query with your order.
Not one of our customers has ever reported fraudulent use of a credit or debit card as a result from purchasing from our web site. This is because the purchase area of our site is 100% totally secure.
We utilise industry standard Secure Sockets Layer (SSL) advanced encryption technology that protects potentially sensitive information such as your name, address, and other critically sensitive information such as your credit card details. Your personal information cannot be read as it travels to our ordering system even if someone else intercepted it.
In order to improve our services to you, we ask some of our customers to voluntarily complete surveys. Survey answers are confidential. If you do not wish to participate in a survey, simply decline to participate when asked. We use "cookies" to keep track of your current shopping session so you may retrieve your shopping cart at any time.
At cartridgemate.com.au we use a common Internet Technology called "cookies". A cookie is a small piece of text, which is stored on your hard disk drive. Your web browser software when entering our site places this text there. These cookies "handshake" with our system, and enable us to ensure what we show in the shopping basket is what you have placed there.